Privacy Policy

Pure Bold Trade Limited ("PureBold Trade", "we", "us") operates pureboldtrade.com. This policy explains what personal information we collect, why we collect it, and how we handle it.

What we collect

• Enquiry details — name, company, email address, phone number and the contents of your message when you submit a quote request or contact form.
• Order and delivery details — billing information, delivery addresses and trade references when you place an order.
• Usage data — standard server logs (IP address, browser type, pages visited) used to keep the site running and secure.

How we use it

• To answer enquiries and prepare quotations you have requested.
• To fulfil orders, arrange shipping and provide warranty service.
• To meet legal, tax and customs obligations attached to cross-border trade.

We do not sell your personal information, and we do not send marketing email unless you have asked for it.

Sharing

We share information only with service providers needed to complete your order — freight forwarders, customs brokers and payment processors — and only what each party needs to do its job.

Retention

Enquiry records are kept for 24 months. Order records are kept for 7 years to satisfy accounting and customs requirements, then deleted.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where no legal retention duty applies. Write to info@pureboldtrade.com and we will respond within 30 days.

Contact

Pure Bold Trade Limited, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong · info@pureboldtrade.com